FAQ's: Frequently Asked Questions
We are your linen partner, and we will do everything we can to help you run your business.
Who do I call?
Give us a call to set up an appointment with one of our sales professionals.
On a day to day basis, customer service is available to handle all of your
needs. You may also make changes through the your route rep. A service manager
dedicated to your account will come visit you as necessary to manage your
inventories and service you.
How do I know if I
will have enough?
Our system works so you won't have to place a call for your order every week.
Your linen rental and uniform program should run with little effort on your
part. Every week, whatever we pick up dirty, or "soiled", we will be returning
to you next week. Say you turn in 741 dirty napkins, you will be receiving
741 returned next week. You can add or subtract from your order at any time.
What if someone new
is hired or someone leaves my place?
A quick call to our customer service representatives and your change will
be implemented immediately. Give us the new person's name, items, and sizes,
and we will issue them what they need. Call and let us know if someone leaves,
and you can return his/her garments back to your route rep. They will be taken
out of our inventory upon arrival in our plant.
Customer service reps are available from 8 am - 4:30 pm, Mon - Fri. You may also leave a message, email, or fax an order at any time.
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